PRIVACY POLICY

MEDIDERMA, S.L., takes very seriously your privacy regarding your personal data collected in this web page. Through the following privacy policy MEDIDERMA, S.L. informs all USERS of the web page: http://mediderma.es, of the different uses made of your personal data with the purpose  of  letting  you  decide,  freely  and  voluntarily,  if  you  want  to  facilitate  the  information requested.

MEDIDERMA, S.L., reserves its right to modify this Policy in order to adapt it to new legislation, case law criteria, practices of the sector, or interests of the entity. Any modification in the policy will be announced with the due advance, so that you have perfect knowledge of its content.

1. Who is the controller of your personal data?

MEDIDERMA, S.L. (hereafter Mediderma) is the entity that holds the position of Data Controller of your personal data provided by you.

Contact details: C/ Massamagrell 3, 46138 Rafelbuñol, Valencia, España.

Contact address: info.es@sesderma.com

Due to the nature of the products and services we provide, Medidermatakes very seriously the protection and privacy of the processing, from users and customers, by making all necessary efforts to comply with current regulations. Therefore, your personal information is processed safely and with the utmost care.

2. In which means do we collect your personal data?

The main purpose for which we collect your personal data is to facilitate and improve the service we offer through in this website. Moreover, we collect your data for managing and answering to information requests, questions, complaints, as well as knowing the opinion of the users regarding the products offered on this website. Creating and managing a personal account with restricted access in order to be used for buying the products and services  offered.  Customer management at administrative, accounting and tax level, including the data of contact persons where appropriate. Conduct market research to measure the quality of our products and services, as well as send newsletters or information of interest about new promotions or products.

Furthermore, we inform you that we have a specified channel (“work with us”) so that you can provide us with your CV if you are interested in participating in a recruitment process in our company or in any of the companies of the Mediderma Group.

We also inform you that in Mediderma we have implemented the policy of not receiving CV’s in hand, so if you are interested in applicating to one of our jobs, you will have to do it through the job area in the website.

To provide a personalised service for the User, adapting said services to their personal and geographical profile, as well as to their preferences and tastes.

To define typologies, segmentations and user profiles, as well as provide, manage, administer, expand and improve services and/or products, by analysing the use of the products of interest by Users.

To display editorial or commercial information specifically designed for the profile inferred based on the User's interest in the products. This profile may also be inferred based on the geographic location of the device or terminal from which the products are viewed; however, prior specific authorisation will always be requested in order to process this information.

To design new services that may be of interest to you.

To process cookies in order to improve the functioning of the website and fulfil its purposes.

To manage the Points Club for promotional purposes as a reward for loyalty and application of discounts, according to the conditions of the points on http://shop.mediderma.es/es/content/44-club-de-puntos.

3. By which legal basis do we process your data? In other words, What circumstances allows the processing of your personal data?

The legal basis that legitimates us the processing of your data may be different depending of the case: in some cases, it will be the consent given by you, in others the compliance with a legal obligation that we have, in other cases the contract or commercial relation fulfilment or even by the legitimate interest of the data controller.

When the data processing is based on your consent, it will be understood as unequivocally granted, considering consent as a clear affirmative act on your part, which manifests such consent.

Legal basis:

 To facilitate and improve the service we offer you through this website: legitimate interest.

To manage and respond to requests for information: consent.

Create and manage a personal account, make professional inquiries: contract.

To know the opinion of users: legitimate interest.

Customer management: contract.

Sending newsletters or information of interest about new promotions or products: consent.

Processing of contact persons of legal entities: legitimate interest.

Management of cookies: consent.

Personnel selection process: consent.

Personalised services for the User, profiling, preferences, analysis, tastes, segmentation, design of new services, analysis of the geographical location of the device accessing the website: consent.

Management of the Points Club: consent.

When  the  data  processing  is  based  on  your  consent,  it  will  be  understood  as  unequivocally granted,  considering  consent  as  a  clear  affirmative  act  on  your  part,  which  manifests  such consent. The consent you have given may be revoked at any time, through the contact channels on this website.

4. How long will we keep your personal data?

The storage period of the data will be according to the necessary period for the fulfilment of the purpose for which it was collected and according to the legal basis of the processing and its legal obligations, as well as to determine the possible responsibilities that may arise from this purpose and from the processing of the data.

The data will be kept for the legally established period of time in order to comply with legal tax, fiscal or administrative obligations and to be able to respond to claims. The data retention period will begin to run from the end of the contract, from the revocation of consent or from the opposition to a particular treatment.

5. When do we share ypur information with others?

In  case  you  have  given  your  consent,  your  personal  data  may  be  transferred  to  the  other companies of the Sesderma Group http://www.skindreamer.com; www.sesderma.com; https://www.clinicaserrano.com , www.centrowellnessdrserrano.com. In other cases, it will be necessary to communicate your personal data to third parties in order to provide the requested service, such as transport and delivery companies. In the same way, the data may be transferred or communicated, where appropriate, to banks for the correct payments,  as  well  as  at  the  request  of  Public  Administrations  or  courts.  The  data  may  be transferred  to  the  other  companies  of  the  Group  whose  activities  are  related  to  the  product purchased

6. International data transfer

The personal data that we collect stay in Spain, and in any case, within the European Economic Area, since Mediderma and other Group companies are present in other European countries.

In some cases, we hire Cloud Computing services in the United States, with international data transfers.  In  these  cases,  the  appropriate  guarantees  are  adopted  to  protect  your  information which you can obtain additional information by writing to info.es@sesderma.com.

7. What are your personal data rights?

You can execute the following rights: Access, Rectification, Data Portability, Erasure, Restriction, or when possible, the right to Object. In order to exercise the rights, you must submit a letter to: MEDIDERMA, C/ Polígono industrial La Murta. Avda. dels Molins 12, 46530 Puzol, Valencia, España or, if preferrable, sending an e-mail to: info.es@sesderma.com.

You must specify which rights you are willing to execute and, at the same time, it must be attached to a photocopy of your National Identity Card or appropriate identification document. In case of acting through legal representation, you must also provide a document proving the representation and identification document thereof.

However, you can oppose to the receipt of these commercial communications, through the simple and free procedure enabled in the e-mail or, where appropriate, by sending us an email to info.es@sesderma.com

Additionally, in case considering your personal data protection rights have been violated, you can file a claim at the Data Protection Spanish Agency (www.agpd.es).

8. Security measures in your personal data processing.

Finally, we inform you that that MEDIDERMA, S.L., shall adopt the technical and organisational measures appropriate to the risks that shall be periodically analysed by means of periodic risk analysis in its information system, in order to guarantee the security, integrity and confidentiality of the data stored, thus avoiding their alteration, loss, unauthorised processing or access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the processing, as well as risks of variable probability and severity associated with each of the processing operations.

In the event that you obtain a user account to access the website, you must have a personal and non-transferable password, not assign it to third parties. The user will be responsible for what happens in his account, and must be aware of the risks of its use and assume his responsibility.

If you have any questions about this Privacy Policy, please contact us by sending an email to info.es@sesderma.com .

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